Returns & Exchanges

At Big Sky International, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the unwashed and unworn items with original tags attached into the original shipping box or a secure mailing bag.

3

Attach the Shipping Label

Print the prepaid return shipping label provided via email and affix it firmly to the outside of your package, covering any old labels.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing